Customer can cancel your order anytime up to the order despatch from our side If Order is processed and despatch order can’t be cancel. In such a case we will refund any payments already made by you for the order as a Store Credit , which can be used on future purchases . If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders if placed by them. The Customer agrees not to dispute the decision made by vastu trading regarding cancellation of order. Vastu Trading reserve the right to refuse or cancel any order for a product listed for any reason, This shall be regarding of the order receive or payment receive, Full Payment shall be refund and the user shall be informed of the same if not purchase up to 12 month from store credit
Replacement/exchange Policy:
1. There is no provision for any kind of refund at Vastu trading But we are happy to exchange the product with in 4 days of receiving the order, except in the following situation mention below
A. Used /Tempering items can’t be exchanged
B. Shiping Cost to bear by a customer to ship product from there place to vastu trading office ,Delhi
2. We exchange Product if
A. Item May damage during transit/Manufacturing defect In such cases we replace item free of cost once item/product receive To get the replacement customer should mail us :vastutrading@gmail.com along with snap of product For Courier products if delivery address is outside the service area we refund 100% Refund will Receive by Bank Transfer or cheque it will processed 7 to 10 working days
Replacement/exchange Policy:
1. There is no provision for any kind of refund at Vastu trading But we are happy to exchange the product with in 4 days of receiving the order, except in the following situation mention below
A. Used /Tempering items can’t be exchanged
B. Shiping Cost to bear by a customer to ship product from there place to vastu trading office ,Delhi
2. We exchange Product if
A. Item May damage during transit/Manufacturing defect In such cases we replace item free of cost once item/product receive To get the replacement customer should mail us :vastutrading@gmail.com along with snap of product For Courier products if delivery address is outside the service area we refund 100% Refund will Receive by Bank Transfer or cheque it will processed 7 to 10 working days